Subject: Ticket Assigned - Conversation with hina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Aug 2021 15:05:21 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hina hina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hina Bot:  Hi Hina ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  550617712            06:54 PM, 11th Aug                     hina                    Ok           06:54 PM, 11th Aug                   Hamza                   Hi Hina,Good evening  Thank you for contacting us.This is Hamza. How may I help you?&nbsp;           06:58 PM, 11th Aug                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           07:00 PM, 11th Aug                   Hamza                   Hi Hina, I have not received a response from you still, please confirm if we are still connected?           07:02 PM, 11th Aug                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:05 PM, 11th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2970346