Subject: Ticket Assigned - Conversation with sally villa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Aug 2021 10:28:57 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sally villa sally villa                    Bot:  Hi again! Bot:  Please enter your name Customer:  sally villa Bot:  Hi Sally Villa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6336977760 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  6336977760            02:14 PM, 10th Aug             
         sally villa                    out of dlivery yester day but no one will call           02:15 PM, 10th Aug                   Hamza                   Hi Sally,Good evening  Thank you for contacting us.This is Hamza. I will be happy to help you           02:16 PM, 10th Aug                   Hamza                   May I request you to please stay on hold while I retrieve the information.&nbsp;           02:16 PM, 10th Aug                   Hamza                   Thank you for allowing me the time to check. I appreciate your patience.           02:18 PM, 10th Aug                   Hamza                   Could you please confirm is this your correct phone number 966570398468?           02:18 PM, 10th Aug                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           02:23 PM, 10th Aug                   Hamza                   Hi Sally, I have not received a response from you still, please confirm if we are still connected? 
           02:26 PM, 10th Aug                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:28 PM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2964421