Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Aug 2021 09:28:21 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc larson                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  larson Bot:  Hi Larson ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9685310610 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567898331            01:12 PM, 10th Aug                     larson                    Ok           01:16
  PM, 10th Aug                   Hamza                   Hi Larson,Good evening  Thank you for contacting us.This is Hamza. Iwill ba happy to help you           01:20 PM, 10th Aug                   Hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.&nbsp;&nbsp;           01:25 PM, 10th Aug                   Hamza                   We request you to please allow us some time so we can work on this and do the needful.           01:26 PM, 10th Aug                   Hamza                   Is there anything else I can help you?&nbsp;           01:26 PM, 10th Aug                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:27 PM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2964063