Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Aug 2021 14:29:04 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  00 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  0568158728 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9685399161 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent
 ? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568158728            06:16 PM, 08th Aug                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. I will be happy to help you           06:16 PM, 08th Aug                     hi                    I have been told that my delivery will be today           06:17 PM, 08th Aug                   Hamza                   May I request you to please stay on hold while I retrieve the information.&nbsp;           06:17 PM, 08th Aug                     hi                    Also the delivery date was today while making payment           06:18 PM, 08th Aug                     hi                    I did online purchase while at was at your store           06:19 PM, 08th Aug                     hi                    I purchased few items from store n few online           06:19 PM, 08th Aug                   Hamza           
         Thank you for allowing me the time to check. I appreciate your patience.           06:19 PM, 08th Aug                   Hamza                   Please note that order No. (9685399161) is in processing and will arrive within 2-3 business days. You will also be notified when the order is shipped with the tracking number and courier partner.           06:19 PM, 08th Aug                     hi                    Why 2 to 3 business days           06:20 PM, 08th Aug                     hi                    Where in it was mentioned that delivery date of today           06:20 PM, 08th Aug                     hi                    I will complain this to authorities           06:21 PM, 08th Aug                   Hamza                   As per the policy the delivery frame is within 2-3 working days           06:21 PM, 08th Aug                     hi                    I will address this in higher way           06:21 PM, 08th Aug                     hi                    I
  said the delivery datd was fof today           06:22 PM, 08th Aug                     hi                    R u reading me ?           06:22 PM, 08th Aug                   Hamza                   Could you please provide us with a screenshot of the page mentioned that the delivery will be today so we can assist you further           06:22 PM, 08th Aug                     hi                    Wait           06:22 PM, 08th Aug                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           06:24 PM, 08th Aug                   Hamza                   Hi , I have not received a response from you still, please confirm if we are still connected?           06:27 PM, 08th Aug                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:28 PM, 08th Aug                                     
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