Subject: Ticket Assigned - Conversation with mita
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Aug 2021 14:08:27 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mita mita                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mita Bot:  Hi Mita ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9685447779 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562664795            05:54 PM, 08th Aug                   Hamza             
       Hi Mita,Good evening  Thank you for contacting us.This is Hamza.I will be happy to help you           05:56 PM, 08th Aug                     mita                    I got a failed delivery message.. while I am available at the location.. can you explain how please.. nobody contacted over phone as well           05:56 PM, 08th Aug                     mita                    Hi, we missed you! We were unable to deliver your item on 2021-08-08 17:21:07 . We will re-attempt the delivery. Click to give feedback  Stay Happy!           05:57 PM, 08th Aug                     mita                    Is any information missing from me ?           05:57 PM, 08th Aug                   Hamza                   May I request you to please stay on hold while I retrieve the information.&nbsp;           05:58 PM, 08th Aug                     mita                    ?           05:58 PM, 08th Aug                   Hamza                   Thank you for allowing me the time to check. I app
 reciate your patience.           05:59 PM, 08th Aug                   Hamza                   Could you please confirm is this your correct phone number 971562664795?           05:59 PM, 08th Aug                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           06:01 PM, 08th Aug                   Hamza                   Hi Mita, I have not received a response from you still, please confirm if we are still connected?           06:03 PM, 08th Aug                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:08 PM, 08th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2956214