Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 31 Jul 2021 14:44:39 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addition
 al 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527490434            06:34 PM, 31st Jul                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. How may I help you?&nbsp;           06:35 PM, 31st Jul                     hi                    accurate mail: [email-masked]           06:35 PM, 31st Jul                   Hamza                   We sincerely apologize for any inconvenience caused however, we request you
  to please elaborate your concern so that we can assist you accordingly with this.           06:36 PM, 31st Jul                     hi                    i want to pay for my seleted items online with my balance in centerpoint  walet           06:36 PM, 31st Jul                   Hamza                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           06:37 PM, 31st Jul                     hi                    i already have balance in myaccounts           06:37 PM, 31st Jul                     hi                    i got refund of 128 last time           06:38 PM, 31st Jul                     hi                    i want to use it to pay for my items online           06:38 PM, 31st Jul                   Hamza                   You can pay through your credit wallet in 
 the above steps           06:38 PM, 31st Jul                     hi                    do you understand my point?           06:39 PM, 31st Jul                   Hamza                   Do you have already placed an order?           06:39 PM, 31st Jul                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           06:41 PM, 31st Jul                   Hamza                   Hi , I have not received a response from you still, please confirm if we are still connected?           06:43 PM, 31st Jul                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:44 PM, 31st Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2924790