Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 31 Jul 2021 07:07:04 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!   Ticket comment <div>Hi Team
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<div>I am requesting a cancellation while item in process!!! This is not acceptable to wait 14 days to get my payment back after that will take another 14 days!</div>
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<div>Pls cancel it immediately and process the refund</div>
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<div>You have been notified by phone and writing </div>
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<div>Sundos Hammad</div>
<div>0502722742<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Jul 31, 2021, at 4:43 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Sundos</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We're  sorry to hear that you wish to cancel your order.</div>
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<div dir="ltr">We can see the order has been placed on &lt;Jul 29, 2021&gt; with the order number  &lt; 9682812873 &gt;</div>
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<div dir="ltr">As per the status, the order is processed and will be available for collection for 14 days from the confirmation email received to collect.</div>
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<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.</div>
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<div>If you require any further assistance, please feel free to write back to us.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2921667