Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Jul 2021 12:36:42 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501077639            04:30 PM, 26th Jul                     hello                    Sure           04:31 PM, 26th Jul                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. How may I help you?&nbsp;           04:31 PM, 26th Jul                     hello                    Dear i just requested to return an order by mistake,  how cancell the return request           04:32 PM, 26th Jul                     hello                    How to cancel the return request           04:32 PM, 26th Jul                   Hamza                   Could you please share your order number so that I can assist you further?           04:33 PM, 26th Jul                     hello                    9681638651           04:33 PM, 26th Jul                   Hamza                   May I request you to please stay on hold while I retrieve the information.&nbsp;           04:34 PM, 26th Jul                     hello                    Sure thing           04:35 PM, 26th Jul                   Hamza                   Thank you for allowing me the time to check. I appreciate your patience.           04:35 PM, 26th Jul                   Hamza                   We have cancelled the return request           04:35 PM, 26th Jul                   Hamza                   Is there anything else I can help you?&nbsp;           04:36 PM, 26th Jul                     hello                    Thats it           04:36 PM, 26th Jul                     hello                    Thank           04:36 PM, 26th Jul                     hello                    You           04:36 PM, 26th Jul                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:36 PM, 26th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2905587