Subject: New Reply Received - Delivery
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 26 Jul 2021 09:31:18 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/L8Ndkvc4TfVNJvuHF1qLBw~~/AALN9wA~/RgRi37RZPVcDc3BjQgpg-dmA_mCLK5HWUhpzdXBwb3J0QGxpZmVzdHlsZXNob3BzLmNvbVgEAAAAAQ~~"></div>
Dear Team,<br>
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Kindly note the order has been exported to be returned due to aging.<br>
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Best regards 
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/7/2021 10:46 AM GMT+04:00<br>
<strong>To: </strong>EMP561 Sajeda Alghneimin ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#2886805] Delivery<br>
 
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<div>There is a new comment in the ticket submitted by كرم شققي to HelpLSAE</div>
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Comment added by : Akshay Berry<br>
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<a href="mailto:[email-masked]" id="OWAAM1E098432BFAC4F3592203267F432D986" rel="noreferrer"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@[email-masked]</span></a> <a href="mailto:[email-masked]" id="OWAAM72550D9372C74A69ACE4025F21A10F5E" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@[email-masked]</span></a> <a href="mailto:[email-masked]" id="OWAAM44D7A27140634D32A63F8374D6700071" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@AbdulKareem Hassan</span></a>,</div>

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<div class="MsoNormal">Reminder for the delivery asap.</div>

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<div class="MsoNormal">Regards,</div>

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<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry</span></b></div>

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<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" rel="noreferrer"> [email-masked]</a></span></div>

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<div class="MsoNormal"><span style="font-size:10pt">T: +971 4 5172125</span></div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, July 24, 2021 9:58 AM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2886805] - Delivery</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear Team,  <br>
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We will do our best to arrange the delivery at the earliest convenience.<br>
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Best regards,  </span></div>

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<span class="labelnamesf"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Sajeda Alghneimin </span></span><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C8877489be1a24470aa8e08d94e6809fd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637627031021090914%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=9EIA4qzu3pSSxXUyCkUL02Icn6S%2BeVKa6MOFqcuGBoQ%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0MjE3NTI3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aDvO0xxDR9LtIX0hsYDP1V80SLR7EZayWyAj3AxfWeo" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C8877489be1a24470aa8e08d94e6809fd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637627031021100910%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Czdnx9qCI%2BdUrTEySZmagduzCB%2FsBFi5aV3M6ESwl7o%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>23/7/2021 12:50 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2886805] - Delivery<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Hi Team,<br>
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Problem Statement: Late Delivery<br>
Order Date : Jul 8, 2021<br>
Order ID: 6327442382<br>
Tracking ID: SD002464624<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 7/8/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">On Wed, 21 Jul at 2:21 PM <span class="separator">, Lifestyle &lt;[email-masked]&gt; wrote: </span></span></div>

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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Hi Team,</span></span><br>
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<span style="font-size:10.5pt;font-family:'-apple-system' , serif"><span class="separator">Problem Statement: Late Delivery</span><br>
<span class="separator">Order Date : Jul 8, 2021</span><br>
<span class="separator">Order ID: 6327442382</span><br>
<span class="separator">Tracking ID: SD002464624</span><br>
<span class="separator">Assistance Required: Need Urgent Delivery</span><br>
<span class="separator">Issue Description: The order was shipped from our side on 7/8/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span><br>
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<span class="separator">Regards,</span><br>
<span class="separator">Hamza</span></span>
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<span style="font-size:1pt;font-family:'fdtktid' , serif;color:white">2886805:1125156</span>
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