Subject: Ticket Assigned - Conversation with hi sudarmani manivelu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 13:43:58 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi sudarmani manivelu hi sudarmani manivelu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi sudarmani manivelu Bot:  Hi Hi Sudarmani Manivelu ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9678636977 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505136025            05:27 P
 M, 16th Jul                     hi sudarmani manivelu                    Hi can you please let me know if i can collect my order 9678636977  today           05:29 PM, 16th Jul                   Hamza                   Hi Sudarmani,Good evening  Thank you for contacting us.This is Hamza. I will be happy to help you           05:30 PM, 16th Jul                     hi sudarmani manivelu                    Hi Hamza           05:31 PM, 16th Jul                     hi sudarmani manivelu                    I wanted to check if i can collect my order 9678636977 today from the store           05:31 PM, 16th Jul                     hi sudarmani manivelu                    If not today when can i collect it           05:32 PM, 16th Jul                     hi sudarmani manivelu                    Hi Hamza           05:36 PM, 16th Jul                   Hamza                   May I request you to please stay on hold while I retrieve the information.&nbsp;           05:36 PM, 16th Jul            
          hi sudarmani manivelu                    Sure           05:37 PM, 16th Jul                   Hamza                   Thank you for allowing me the time to check. I appreciate your patience.           05:37 PM, 16th Jul                   Hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.&nbsp;&nbsp;           05:37 PM, 16th Jul                   Hamza                   We request you to please allow us some time so we can work on this and do the needful.           05:37 PM, 16th Jul                     hi sudarmani manivelu                    Ok           05:37 PM, 16th Jul                   Hamza                   Is there anything else I can help you?&nbsp;           05:40 PM, 16th Jul                     hi sudarmani manivelu                    Thank you           05:41 PM, 16th Jul                   Hamza                   It was a pleasure to assist you. Thank you fo
 r shopping with us.  Have a wonderful day.           05:43 PM, 16th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2868326