Subject: Ticket Assigned - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 15 Jul 2021 12:12:53 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way Dear team

Kindly note that i received a credit amount only by 355 EGP
There amount of 500 EGP not credited yet
And i received an email from max team that i cancelled the return ?!!!
I didn’t cancel any return request !!
And aramex courier received the items for the 2 return requests from my side all in one package same day 

Appreciating a feedback

Sent from my iPhone

> On 15 Jul 2021, at 1:38 PM, Max Fashion <[email-masked]> wrote:
> 
> 
> Your return has been processed
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Women Men Girls Boys Shoes Inspiration
> Your refund is on its way
> Hi Salma Saad, we have successfully processed your refund for return 1000897817 for order 2001894424.
> Here’s how your refund works:
> Order Details
> Item
> Description
> Total Price
>  
> MAX
> Printed Shorts with Elasticised Waistband and Pocket Detail
> Color: Grey
> Size: 9-10 yrs
> Quantity: 1
> EGP 145
>  
> MAX
> Mesh Side Panel Shorts with Pocket Detail
> Color: Black
> Size: 9-10 yrs
> Quantity: 1
> EGP 210
>  	
> Total	EGP 355
> Total Refund Amount	EGP 355
> Items that are cancelled or refunded are not eligible for Shukrans.
> Your refund:
> EGP 355 will be refunded to My Credit.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
> To learn more about how My Credit works, take a look at our Help Centre.
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2863713