Subject: Ticket Assigned - C&C
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 15:34:50 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  C&C hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9677564276 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507145100            07:23 PM, 12th Jul                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            07:29 PM, 12th Jul                   Hamza                   We see that you have placed your order on Jul 10, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           07:32 PM, 12th Jul                   Hamza                   Is there anything else I can help you?            07:32 PM, 12th Jul                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:34 PM, 12th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2849490