Subject: New Reply Received - Delivery delayed
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 08 Jul 2021 12:47:20 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Delivery delayed  Ticket comment <div>Thank you for your response.</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 8 Jul 2021 at 4:45 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nowfal,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. <br><br>The refund amount of AED 115.00 for order ID 9674044965, has been processed from our side to your credit card under the transaction ID 169999990200151191 on July 06.<br> <br>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br> <br>Once again, sincere apologies and thank you for your patience.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2803689