Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 17:30:26 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">hi! </div>
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<div dir="auto">I saw another brand at your shop of the similar design and the base is shown as wood. If i can return this and exchange it for that that would be great.</div>
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<div dir="auto">looking forward to your reply.</div>
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<div dir="auto">thanks</div>
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<div dir="auto">regards,</div>
<div dir="auto">Maria</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 30 Jun 2021 at 18:02 Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Maria,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we will not be able to do the amendments to the cot. However, in case you wish to return the item then we need to take an approval from the relevant team as this item is non-returnable.</div>
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<div dir="ltr">We would request you to please confirm to us, how do you wish us to proceed with this.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2738948