Subject: Ticket Assigned - del
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 16:59:43 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  del mona                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mona Bot:  Hi Mona ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9673578624 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507629031            08:49 PM, 28th Jun                   Hamza                   Hi Mona,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            08:50 PM, 28th Jun                     mona                    Can i speak on arabic           08:51 PM, 28th Jun                   Hamza                   عم،يمكنني التحدث بالعربية           08:52 PM, 28th Jun                   Hamza                   كيف يمكنني مساعدتك منى؟           08:52 PM, 28th Jun                     mona                    الاوردر كان مكتوب انه المفروض يوصل يوم 28 بس اتاخر وللاسف في ظروف وعلى الاغلب اني مش هكون موجودة في السكن           08:52 PM, 28th Jun                     mona                    بعد يومين           08:52 PM, 28th Jun                   Hamza                   لحظات من فضلك           08:52 PM, 28th Jun                   Hamza                   شكرا لانتظارك معنا           08:54 PM, 28th Jun                   Hamza                   نود إعلامك أن الطلبات عادة تستغرق للتوصيل من 2 الى 3 ايام عمل           08:54 PM, 28th Jun                   Hamza                   طلبك تم شحنه بالفعل وسيتم التواصل معك على الرقم (971507629031) لتوصيل الطلب خلال 48 ساعه           08:54 PM, 28th Jun                     mona                    يعني بكرا على الاغلب ؟           08:55 PM, 28th Jun                   Hamza                   خلال 48 ساعه سيتم توصيل الطلب           08:56 PM, 28th Jun                   Hamza                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟             08:56 PM, 28th Jun                   Hamza                   كان من دواعي سروري مساعدتكم.            08:59 PM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2783550