Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 17:28:30 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564853422            09:12 PM, 24th Jun                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            09:12 PM, 24th Jun                     hi                    Hi           09:13 PM, 24th Jun                     hi                    Good evening           09:13 PM, 24th Jun                     hi                    I would like to return my order as it is defective           09:13 PM, 24th Jun                     hi                    How can i do it           09:13 PM, 24th Jun                   Hamza                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.           09:14 PM, 24th Jun                     hi                    Ok           09:14 PM, 24th Jun                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           09:19 PM, 24th Jun                     hi                    I m not able to send the image here           09:19 PM, 24th Jun                     hi                    Yes           09:19 PM, 24th Jun                     hi                    I dont know y           09:19 PM, 24th Jun                     hi                    M not able to send the image here           09:19 PM, 24th Jun                     hi                    How can i do that           09:21 PM, 24th Jun                   Hamza                   We request you to provide us with the pic via email [email-masked]           09:24 PM, 24th Jun                   Hamza                   And we will be happy to help you           09:24 PM, 24th Jun                   Hamza                   Is there anything else I can help you?            09:24 PM, 24th Jun                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:28 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2763303