Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 15:40:55 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return doha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  doha Bot:  Hi Doha ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  01014269568            07:29 PM, 24th Jun                   Hamza                   Hi Doha,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            07:29 PM, 24th Jun                     doha                    انا دلوقتي طلبه اوردر هو لسه موصلش بس انا خيفه يبقى في مشكله في المقاسات سعتها اعمل ايه؟           07:30 PM, 24th Jun                   Hamza                   يرجى العلم ان الاستبدال غير متوفر لدينا ولكن يمكنك ارجاع المنتج            07:33 PM, 24th Jun                   Hamza                   يمكنكم استرجاع المنتجات خلال 14 يوم عن طريق إحدى الخيارات التالية:     1- يمكنك  حجز موعد استلام المنتج المرتجع  عبر الإنترنت عن طريق تسجيل الدخول إلى حسابك والانتقال إلى سجل الطلبات ثم انقر على "رقم الطلب" من هذه الصفحة (https://www.centrepointstores.com /)، واختيار المنتجات التي تريد إرجاعها.     2- يمكنك زيارة أقرب فرع من (سنتربوينت) و إرجاع المنتج إلى الفرع.     3- يمكنكم تزويدنا بإسم المنتجات كاملا ورقم الطلب لكي يتم انشاء طلب ارجاع من طرفنا.           07:33 PM, 24th Jun                     doha                    !!           07:34 PM, 24th Jun                   Hamza                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟             07:37 PM, 24th Jun                   Hamza                   كان من دواعي سروري مساعدتكم.            07:40 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2762749