Subject: Ticket Assigned - del
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 17:35:07 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  del hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9671420821 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:19 PM, 21st Jun                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            09:21 PM, 21st Jun                   Hamza                   Could you please confirm is this your correct phone number 971585127579?           09:23 PM, 21st Jun                     hi                    Yes           09:25 PM, 21st Jun                     hi                    Im getting a call on regards with the order mentioming they are from courier company           09:25 PM, 21st Jun                     hi                    So just want to confirm if its from your side           09:26 PM, 21st Jun                   Hamza                   Our courier partner will attempt again to deliver the order within 48 hours           09:31 PM, 21st Jun                   Hamza                   Is there anything else I can help you?            09:32 PM, 21st Jun                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:34 PM, 21st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2747402