Subject: Ticket Assigned - Conversation with ihtisham
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Jun 2021 15:47:24 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ihtisham ihtisham                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ihtisham Bot:  Hi Ihtisham ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505869958            07:45 PM, 16th Jun                     ihtisham                    Hi           07:45 PM, 16th Jun                     ihtisham                    Dear           07:45 PM, 16th Jun                   Hamza                   Hi Ihtisham,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            07:46 PM, 16th Jun                     ihtisham                    [Bot Error Message] User is chatting with the Bot currently           07:46 PM, 16th Jun                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           07:47 PM, 16th Jun                     ihtisham                    [Bot Error Message] User is chatting with the Bot currently           07:47 PM, 16th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2724299