Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Jun 2021 14:38:43 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund نوف                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  نوف Bot:  Hi نوف ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545538112            06:28 PM, 10th Jun                   Hamza                   مرحبا نوف ، مساء الخير معك حمزه يسرني أن أساعدك           06:29 PM, 10th Jun                     نوف                    مساء النور           06:29 PM, 10th Jun                     نوف                    انا طلبت اون لاين ورجعته لفرع ماكس           06:29 PM, 10th Jun                     نوف                    وقال لي بنرجع لك المبلغ خلال ١٠ ايام           06:30 PM, 10th Jun                     نوف                    مر شهر تقريبا           06:30 PM, 10th Jun                     نوف                    وتواصلت مع خدمة العملاء وقال المبلغ تحول           06:30 PM, 10th Jun                     نوف                    ولكن المبلغ غير موجود في كشف الحساب           06:30 PM, 10th Jun                     نوف                    ولم استلمه           06:31 PM, 10th Jun                     نوف                    الووو           06:32 PM, 10th Jun                   Hamza                   هل بإمكانك تزويدي برقم الطلب حتى أستطيع مساعدتكم على أكمل وجه            06:33 PM, 10th Jun                     نوف                    اوك           06:33 PM, 10th Jun                     نوف                             06:34 PM, 10th Jun                   Hamza                   لحظات من فضلك           06:35 PM, 10th Jun                   Hamza                   شكرا لانتظارك معنا           06:35 PM, 10th Jun                   Hamza                   نود إعلامك أنه تم ارجاع المبلغ من طرفنا بالفعل           06:36 PM, 10th Jun                   Hamza                   يرجى مراجعه البنك الخاص بك مع رقم عملية التحويل 169999990123808580           06:36 PM, 10th Jun                     نوف                    ممكن اخر ارقام من البطاقة           06:36 PM, 10th Jun                   Hamza                   اخر اربعه ارقام للبطاقه هي 7272           06:37 PM, 10th Jun                   Hamza                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟             06:37 PM, 10th Jun                     نوف                    شكرا           06:38 PM, 10th Jun                   Hamza                   كان من دواعي سروري مساعدتكم.            06:38 PM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2697811