Subject: Ticket Assigned - Conversation with liezel melegrito
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 19:10:11 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with liezel melegrito liezel melegrito                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello,my name is liezel melegrito Bot:  Please enter your name Customer:  liezel melegrito Bot:  Hi Liezel Melegrito ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9665947887 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544327589            11:02 PM, 31st May                   Hamza                   Hi Liezel,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            11:02 PM, 31st May                     liezel melegrito                    Hello           11:03 PM, 31st May                     liezel melegrito                    I jst want to check my my order has been cancel           11:03 PM, 31st May                   Hamza                   May I request you to please stay on hold while I retrieve the information.            11:03 PM, 31st May                     liezel melegrito                    My order number is 9665947887           11:03 PM, 31st May                     liezel melegrito                    Ok np           11:04 PM, 31st May                     liezel melegrito                    Hello           11:05 PM, 31st May                     liezel melegrito                    Any updte?           11:05 PM, 31st May                   Hamza                   Thank you for allowing me the time to check. I appreciate your patience.           11:05 PM, 31st May                   Hamza                   We see that you’ve been expecting a delivery for your order. Unfortunately the order has been canceled as the item is currently out to stock.  We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.           11:05 PM, 31st May                     liezel melegrito                    Is it possible to changr the item that i order ?           11:06 PM, 31st May                   Hamza                   Please do place a new order           11:07 PM, 31st May                   Hamza                   Is there anything else I can help you?            11:08 PM, 31st May                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:10 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2651426