Subject: Ticket Assigned - Conversation with hala
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 19:15:02 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hala hala                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello i placed an order with you  now i got an email that it didn’t go through  i would like to pay cash on delivery please Bot:  Please enter your name Customer:  hala Bot:  Hi Hala ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7464478123 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97366600111            11:03 PM, 26th May                     hala                    Thank you           11:03 PM, 26th May                   Hamza                   Hi Hala,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            11:04 PM, 26th May                     hala                    Hello           11:04 PM, 26th May                     hala                    I placed an order with you…. It says that the payment didn’t go through           11:05 PM, 26th May                     hala                    Just wanted to make sure that my order is not on hold… I can pay cash on delivery if my payment didn’t go through           11:05 PM, 26th May                   Hamza                   Could you please share your order number so that I can assist you further?           11:07 PM, 26th May                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           11:09 PM, 26th May                   Hamza                   Hi Hala, I have not received a response from you still, please confirm if we are still connected?           11:12 PM, 26th May                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:14 PM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2628905