Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 16:53:23 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:45 PM, 20th May                     hi                    Ok           08:45 PM, 20th May                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            08:46 PM, 20th May                     hi                    When i will get my shukran back           08:46 PM, 20th May                     hi                    Already  so many days passed           08:46 PM, 20th May                   Hamza                   Could you please share your order number so that I can assist you further?           08:47 PM, 20th May                     hi                    9659197292           08:47 PM, 20th May                   Hamza                   Thank you for allowing me the time to check. I appreciate your patience.           08:47 PM, 20th May                     hi                    no           08:48 PM, 20th May                   Hamza                   We would like to inform you that we have processed the refund of amount (AED 30 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           08:49 PM, 20th May                   Hamza                   Is there anything else I can help you?            08:50 PM, 20th May                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:52 PM, 20th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2603563