Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 06:31:07 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="auto">Kindly advise us the status of the pending order delivery.<div dir="auto"><br></div>
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<div>On Sun, 16 May 2021, 21:09 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Anita,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>Please accept our deep apologies for the inconvenience and delay we caused.<br><br>Your request has been escalated  to the concerned authority to deliver the missing item as soon as possible. You will be contacted if there is any new information.<br>Thanks for your cooperation and understanding with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br><br>Your friends,<br>Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2567263