Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 17:51:18 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558504596            09:31 PM, 10th May                     hi                    Hello           09:32 PM, 10th May                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            09:37 PM, 10th May                     hi                    Hi hamza           09:38 PM, 10th May                     hi                    Assalam o alaikum           09:38 PM, 10th May                     hi                    I m not able to request for return           09:39 PM, 10th May                   Hamza                   You can let us know the name of the items and the order number, we will arrange for a return.           09:39 PM, 10th May                     hi                             09:40 PM, 10th May                   Hamza                   Could you please share the name of the item that you want to return           09:44 PM, 10th May                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           09:47 PM, 10th May                   Hamza                   Hi , I have not received a response from you still, please confirm if we are still connected?           09:48 PM, 10th May                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:51 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2562958