Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 22:24:06 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  11111111 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508394514            02:06 AM, 10th May                     hello                    Hello           02:07 AM, 10th May                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. How may I help you?            02:09 AM, 10th May                     hello                    I have a cart of amount 1106, and the promo code showing on Home Screen is 50 dirhams less for each 300, can you give me another code which is applicable for my order??           02:10 AM, 10th May                     hello                    I believe if I buy from the store I will be getting the discount , so can u help?           02:13 AM, 10th May                     hello                    Hello?           02:13 AM, 10th May                   Hamza                   We apologize and regret to inform you that no special discount code is currently available, please visit our website for more offers and discounts           02:16 AM, 10th May                     hello                    I am already buying through the website           02:16 AM, 10th May                     hello                    There are no offers other than 50 for each 300           02:17 AM, 10th May                     hello                    So if I separate my order into 3 different orders I will get 150 discount           02:17 AM, 10th May                     hello                    But if I keep it all together I will also get only 50 for the whole amount which don’t make sense           02:18 AM, 10th May                   Hamza                   We sincerely apologize for any inconvenience caused, and we advise you to separate the order           02:21 AM, 10th May                   Hamza                   Is there anything else I can help you?            02:21 AM, 10th May                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:23 AM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2557092