Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 03:00:14 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  need escalation  Ticket comment <div class="ydp899eaba3yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div>السلام عليكم</div>
<div>حتى الان لم يتم حل المشكلة بالرغم من التواصل معكم ومع خدمة العملاء اكثر من مرة </div>
<div>الموضوع صارلو اكثر من شهرين</div>
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<div>From: Mouammar Husien &lt;[email-masked]&gt;</div>
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<b>To:</b> Centrepointstores Support &lt;[email-masked]&gt;</div>
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<b>Sent:</b> Tuesday, March 23, 2021, 09:57:57 PM GMT+3</div>
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<b>Subject:</b> Fw: [#2050299] - need escalation</div>
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        <div>تذكير </div>
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<b>From:</b> Mouammar Husien &lt;[email-masked]&gt;</div>
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<b>To:</b> Centrepointstores Support &lt;[email-masked]&gt;</div>
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<b>Sent:</b> Saturday, March 13, 2021, 07:19:51 PM GMT+3</div>
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<b>Subject:</b> Fw: [#2050299] - need escalation</div>
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<b>From:</b> Mouammar Husien &lt;[email-masked]&gt;</div>
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<b>To:</b> Centrepoint &lt;[email-masked]&gt;</div>
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<b>Sent:</b> Tuesday, March 9, 2021, 08:17:20 PM GMT+3</div>
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<b>Subject:</b> Re: [#2050299] - need escalation</div>
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        <div>السلام عليكم</div>
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<div style="color:rgb(38, 40, 42)"><span style="color:rgb(32, 32, 32);font-family:Helvetica, Arial, sans-serif;text-align:right">استلمت قطعة واحدة فقط من منشفة يد مخططة لون اصفر ولكن المطلوب قطعتين</span></div>
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<div style="color:rgb(38, 40, 42)"><span style="color:rgb(32, 32, 32);font-family:Helvetica, Arial, sans-serif;text-align:right">مرفق وصل الاستلام</span></div>
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<div style="color:rgb(38, 40, 42)"><span style="color:rgb(32, 32, 32);font-family:Helvetica, Arial, sans-serif;text-align:right">امل حل المشكلة بسرعة  </span></div>
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                    On Tuesday, March 9, 2021, 06:00:55 AM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="rtl">مرحبا معمر.</div>
<div><br style="color:rgb(0, 0, 0);font-family:arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:16px;background-color:rgb(253, 253, 252)"></div>
<div dir="rtl">شكرا لتواصلك معنا</div>
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<div dir="rtl">​تقبل كامل الاتعتذار على الازعاج</div>
<div><br style="color:rgb(0, 0, 0);font-family:arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:16px;background-color:rgb(253, 253, 252)"></div>
<div dir="rtl">بخصوص الطلب رقم #6267986038، الرجاء اخبارنا اذا ما وصلتك قطعتين او قطعة فقط (منشفة يد مخطّطة - 70x40 سم). لنتمكن من خدمتك باكمل وجه.</div>
<div><br style="color:rgb(0, 0, 0);font-family:arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:16px;background-color:rgb(253, 253, 252)"></div>
<div dir="rtl">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</div>
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<div dir="rtl">اصدقائك</div>
<div dir="rtl">فريق الدعم</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043206737937'>88887001467120210129_6267986038_1612287422030-٢.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2050299