Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 18:14:52 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551886500            10:06 PM, 07th Mar                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            10:06 PM, 07th Mar                     hi                    I raised return request through application as i have ordered wrong shoe size . I just received msg this msg           10:07 PM, 07th Mar                     hi                    Return for Textured Lace-Up Walking Shoes...   of order 9639768290 is confirmed. Our courier partner will get in touch with you & pick up your return in 2-5 days.           10:08 PM, 07th Mar                     hi                    Should k wait           10:08 PM, 07th Mar                     hi                    Should i wait or i can visit any centerpoint to return           10:08 PM, 07th Mar                   Hamza                   You can visit any nearby store and exchange the item OR you can return there           10:10 PM, 07th Mar                     hi                    Ahh great so they can exchange at same time?           10:11 PM, 07th Mar                   Hamza                   Also as you create a return request our courier will contact you to collect the item           10:11 PM, 07th Mar                   Hamza                   Yes you can exchange the item only on the store           10:12 PM, 07th Mar                   Hamza                   Is there anything else I can help you?            10:12 PM, 07th Mar                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:14 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2206781