Subject: Ticket Assigned - Conversation with Cold Cookie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 00:12:13 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cold Cookie Cold Cookie                    Helloo           03:47 AM, 14th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            03:47 AM, 14th Feb                     Cold Cookie                    HOW R U HAMZA..can u tell me pls that 3 wheel scooter frozen character is available or no?           03:48 AM, 14th Feb                   Hamza                   Could you please share the full name of the product so that I can assist you further?           03:48 AM, 14th Feb                     Cold Cookie                    Because yesterday i ordered...aftr i got message that its cancelled..Because out of stock..so i can see now again 1 left           03:50 AM, 14th Feb                     Cold Cookie                    3 wheel scooter           03:50 AM, 14th Feb                     Cold Cookie                    For kid           03:50 AM, 14th Feb                     Cold Cookie                    Frozen character           03:50 AM, 14th Feb                     Cold Cookie                    ?           03:52 AM, 14th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            03:54 AM, 14th Feb                     Cold Cookie                    Okkk           03:54 AM, 14th Feb                   Hamza                   We see that you are trying to purchase an item from our website which is not  available at the moment. In order to receive any future updates on this product, we would request you to fill in your email address in the Notify Me section.           03:56 AM, 14th Feb                   Hamza                   We would like to inform that we regularly update our product listings so in order to be the first one to get notified, we would highly recommend that you do the above process.           03:56 AM, 14th Feb                     Cold Cookie                    Okk thank u ..and can u tell me yesterday i ordered i don't know totle amount can u tell me the amount how much is it? Because that was with scooter..aftr that cancelled ..so i dont know the exact amount..its with shipping charges or without?           04:00 AM, 14th Feb                     Cold Cookie                    Order #9635179091           04:02 AM, 14th Feb                     Cold Cookie                    My order number           04:02 AM, 14th Feb                     Cold Cookie                    ???           04:03 AM, 14th Feb                     Cold Cookie                    Hellooo           04:03 AM, 14th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            04:03 AM, 14th Feb                   Hamza                   Thanks for waiting, The total price is AED215.85           04:05 AM, 14th Feb                   Hamza                   Is there anything else I can help you?            04:05 AM, 14th Feb                     Cold Cookie                    But 215 its with scooter or without?           04:06 AM, 14th Feb                     Cold Cookie                    Scooter already cancelled then why price is still same           04:07 AM, 14th Feb                     Cold Cookie                    It should be less           04:07 AM, 14th Feb                   Hamza                   The invoice will be updated with the courier team           04:08 AM, 14th Feb                     Cold Cookie                    Its mean it will not be same?           04:08 AM, 14th Feb                   Hamza                   Yes it will be updated           04:09 AM, 14th Feb                     Cold Cookie                    Because this amount is with scooter           04:09 AM, 14th Feb                     Cold Cookie                    Okk thank u..when i will get it?           04:09 AM, 14th Feb                   Hamza                   Within 2-3 working days           04:10 AM, 14th Feb                   Hamza                   Is there anything else I can help you?            04:10 AM, 14th Feb                     Cold Cookie                    Thank u soo much..good night?           04:10 AM, 14th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:12 AM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2096917