Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 18:42:05 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           10:08 PM, 13th Feb                   Bot                   Hi again!           10:08 PM, 13th Feb                     User                    theres an order placed           10:08 PM, 13th Feb                     User                    which I have to cancel           10:08 PM, 13th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            10:13 PM, 13th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           10:13 PM, 13th Feb                     User                    sure one sec           10:18 PM, 13th Feb                     User                             10:19 PM, 13th Feb                     User                    I want to cancel one order           10:19 PM, 13th Feb                     User                    hello?           10:20 PM, 13th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            10:24 PM, 13th Feb                   Hamza                   We have cancelled the order number 9635363850 as per your request           10:25 PM, 13th Feb                   Hamza                   Is there anything else I can help you?            10:25 PM, 13th Feb                     User                    what about the processing order?           10:26 PM, 13th Feb                     User                    when will it be processed?           10:26 PM, 13th Feb                     User                    cause I need the order           10:27 PM, 13th Feb                     User                    but mistakenly put 2 orders           10:28 PM, 13th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           10:31 PM, 13th Feb                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           10:37 PM, 13th Feb                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:41 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2096361