Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 18:04:07 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:42 PM, 12th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            09:42 PM, 12th Feb                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           09:45 PM, 12th Feb                     User                    Hi           09:46 PM, 12th Feb                     User                    My order number 8234804376 got cancelled           09:46 PM, 12th Feb                     User                    Can I ask why           09:47 PM, 12th Feb                     User                    As I am having this problem continuously in my orders for quite a while this weak           09:48 PM, 12th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            09:49 PM, 12th Feb                     User                    Okay           09:49 PM, 12th Feb                   Hamza                   We see that you’ve been expecting a delivery for your order. Unfortunately the order has been canceled as the item is currently out to stock.  We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.           09:51 PM, 12th Feb                     User                    But online the size is showing available           09:52 PM, 12th Feb                   Hamza                   We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.           09:56 PM, 12th Feb                   Hamza                   You can enter an email address on the product page in the "My Notification" field, in order to be notified of the product's availability in stock.           09:57 PM, 12th Feb                     User                    Okay thanks           09:57 PM, 12th Feb                   Hamza                   Is there anything else I can help you?            10:00 PM, 12th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:03 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091645