Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 17:06:11 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good evening! I ordered some items in your online shop. Is it possible to change delivery address?           08:56 PM, 12th Feb                     User                    This is my order.           08:56 PM, 12th Feb                     User                    I need delivery to JVC, Rose 1, apartment 201, please           08:57 PM, 12th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            08:58 PM, 12th Feb                     User                    Can I change delivery address?           08:59 PM, 12th Feb                   Hamza                   If it's on the same city then you can change it           09:00 PM, 12th Feb                     User                    Yes, it’s in same city.           09:00 PM, 12th Feb                   Hamza                   When the courier team contact you to deliver the order please inform them the new address           09:00 PM, 12th Feb                     User                    How can I do it?           09:01 PM, 12th Feb                     User                    Will they call me before delivery?           09:01 PM, 12th Feb                   Hamza                   Yes you will be contacted before the delivery           09:02 PM, 12th Feb                   Hamza                   you can update the new address with our courier partner           09:03 PM, 12th Feb                   Hamza                   Is there anything else I can help you?            09:04 PM, 12th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:06 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091506