Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 01:22:41 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:13 AM, 12th Feb                   Bot                   Hi again!           05:13 AM, 12th Feb                     User                    Customer care           05:14 AM, 12th Feb                     User                    Is this only a bot ? Or a real customer care person replies ?           05:15 AM, 12th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            05:15 AM, 12th Feb                     User                    Good morning           05:15 AM, 12th Feb                     User                    Actually I wanted to ask is there any issue with the application? Just now when I open the app I was logged out already and when I log in again my country is changed and there is no option for Qatar the country where I was using the app           05:16 AM, 12th Feb                     User                    Or is Qatar removed from the list ? Because just a few days ago I had ordered some stuff from there and it was delivered so I was checking for more           05:17 AM, 12th Feb                   Hamza                   We sincerely apologize for any inconvenience caused, We would like to inform you that you will not find on the option Qatar country           05:18 AM, 12th Feb                     User                    Why ? What happened?           05:18 AM, 12th Feb                   Hamza                   Please use the website https://www.centrepointstores.com/qa/en/           05:18 AM, 12th Feb                     User                    So should I delete the application ?           05:19 AM, 12th Feb                     User                    or they will update it to Qatar back soon ?           05:20 AM, 12th Feb                   Hamza                   We will update as soon as possible           05:20 AM, 12th Feb                   Hamza                   For now you can click the website to buy           05:21 AM, 12th Feb                   Hamza                   Is there anything else I can help you?            05:21 AM, 12th Feb                     User                    It’s okay thank you           05:21 AM, 12th Feb                     User                    for now only that was my query I will wait for few days for the app to be updated again           05:21 AM, 12th Feb                     User                    have a good day ??‍♂️           05:22 AM, 12th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:22 AM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2089237