Subject: Ticket Assigned - Conversation with Squeaking Wayfarer
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 01:33:58 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Squeaking Wayfarer Squeaking Wayfarer                    Hi           05:21 AM, 11th Feb                     Squeaking Wayfarer                    I requested a refund and someone came and took the order today           05:21 AM, 11th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            05:22 AM, 11th Feb                     Squeaking Wayfarer                    i just want to know when will i get my money back           05:22 AM, 11th Feb                     Squeaking Wayfarer                    And it will be in my bank account or my max account here?           05:23 AM, 11th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           05:24 AM, 11th Feb                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           05:26 AM, 11th Feb                     Squeaking Wayfarer                    #2000938639           05:27 AM, 11th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            05:28 AM, 11th Feb                     Squeaking Wayfarer                    Okay           05:29 AM, 11th Feb                   Hamza                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           05:30 AM, 11th Feb                   Hamza                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           05:30 AM, 11th Feb                   Hamza                   Is there anything else I can help you?            05:30 AM, 11th Feb                     Squeaking Wayfarer                    So it'll be refunded in my bank account right?           05:31 AM, 11th Feb                     Squeaking Wayfarer                    not in the credit in max app           05:32 AM, 11th Feb                   Hamza                   Yes, to your bank account           05:32 AM, 11th Feb                   Hamza                   Is there anything else I can help you?            05:33 AM, 11th Feb                     Squeaking Wayfarer                    No thank you??           05:33 AM, 11th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:33 AM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2084622