Subject: Ticket Assigned - Conversation with Running Fire
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 22:46:41 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Running Fire Running Fire                    I want the details for collecting my order           01:59 AM, 11th Feb                     Running Fire                    I           02:00 AM, 11th Feb                     Running Fire                    I ordered as guest           02:00 AM, 11th Feb                     Running Fire                    Neither i received any notification on my mobile number           02:01 AM, 11th Feb                   Hamza                   Could you please share your order number or register email address so that I can assist you further?           02:07 AM, 11th Feb                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           02:09 AM, 11th Feb                     Running Fire                    Idont no the order number           02:11 AM, 11th Feb                     Running Fire                    [email-masked]           02:12 AM, 11th Feb                     Running Fire                    This is the email id.           02:12 AM, 11th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            02:14 AM, 11th Feb                     Running Fire                    Ok           02:14 AM, 11th Feb                   Hamza                   As per the information there is no orders with this email address           02:15 AM, 11th Feb                     Running Fire                    I ordered as guest           02:15 AM, 11th Feb                     Running Fire                    While check out igave this email adaddress resss           02:15 AM, 11th Feb                     Running Fire                    And mobile number           02:16 AM, 11th Feb                     Running Fire                    From rihab,jeddah max           02:16 AM, 11th Feb                     Running Fire                    How to retrieve my order details           02:19 AM, 11th Feb                     Running Fire                    I did card payment the amount has already been deducted           02:20 AM, 11th Feb                   Hamza                   Could you please share your  mobile number           02:22 AM, 11th Feb                     Running Fire                    050606870           02:22 AM, 11th Feb                     Running Fire                    0540606870           02:23 AM, 11th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            02:26 AM, 11th Feb                     Running Fire                    Ok           02:26 AM, 11th Feb                   Hamza                   We would like to inform you that there is no orders with this mobile number           02:28 AM, 11th Feb                     Running Fire                    The value of the order was 156sr           02:29 AM, 11th Feb                     Running Fire                    That got deducted from my account and the store selected was max rihab jeddah           02:30 AM, 11th Feb                     Running Fire                    If you dont have the option to retrieve my info....then the application should remove this option to order as guest           02:31 AM, 11th Feb                   Hamza                   Please provide us with the correct email address           02:32 AM, 11th Feb                     Running Fire                    [email-masked]           02:33 AM, 11th Feb                     Running Fire                    This was the email address i used           02:34 AM, 11th Feb                   Hamza                   We sincerely apologize for any inconvenience caused, We would like to inform you that we couldn't find any order           02:38 AM, 11th Feb                     Running Fire                    What can i do now?           02:38 AM, 11th Feb                   Hamza                   With reference order number #6272314848 you have 9 items from max cost 156SAR           02:43 AM, 11th Feb                   Hamza                   We see that you have placed your order on Feb 9, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           02:44 AM, 11th Feb                   Hamza                   Is there anything else I can help you?            02:44 AM, 11th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:46 AM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2084484