Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 21:23:41 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello how can I enter an online voucher which I received when I made a refund           12:56 AM, 11th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            01:04 AM, 11th Feb                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           01:06 AM, 11th Feb                     User                    Hello           01:09 AM, 11th Feb                     User                    How can I redeem a credit voucher           01:09 AM, 11th Feb                   Hamza                   We request you to please simply use the refund voucher that you have received under the "Promo Code" section when checking out and you will be able to redeem it.           01:11 AM, 11th Feb                     User                    Which number i enter           01:12 AM, 11th Feb                   Hamza                   Do you have a voucher ?           01:13 AM, 11th Feb                     User                    A credit note           01:13 AM, 11th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           01:13 AM, 11th Feb                     User                    6267498           01:15 AM, 11th Feb                   Hamza                   Please provide me with the correct order number           01:15 AM, 11th Feb                     User                    6267498269           01:17 AM, 11th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            01:18 AM, 11th Feb                   Hamza                   62674982697318952554 This is your voucher           01:19 AM, 11th Feb                     User                    Yes I know           01:19 AM, 11th Feb                     User                    but were to enter           01:19 AM, 11th Feb                     User                    in the shukran credit it didn’t work           01:19 AM, 11th Feb                   Hamza                   After checking out , you will see "Promo Code" section please redeem it           01:22 AM, 11th Feb                     User                    Thanks           01:22 AM, 11th Feb                   Hamza                   Is there anything else I can help you?            01:22 AM, 11th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:23 AM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2084386