Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 00:24:46 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:16 AM, 03rd Feb                   Bot                   Hi again!           04:17 AM, 03rd Feb                     User                    When will i get my order????           04:17 AM, 03rd Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            04:17 AM, 03rd Feb                   Hamza                   Could you please share your order number so that I can assist you further?           04:17 AM, 03rd Feb                     User                    Sure           04:17 AM, 03rd Feb                     User                             04:19 AM, 03rd Feb                     User                             04:19 AM, 03rd Feb                     User                    When can i collect my order?           04:20 AM, 03rd Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            04:20 AM, 03rd Feb                     User                    Sure           04:20 AM, 03rd Feb                     User                    Im waiting           04:20 AM, 03rd Feb                   Hamza                   We see that you have placed your order on Feb 1, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           04:22 AM, 03rd Feb                     User                    Ok           04:22 AM, 03rd Feb                   Hamza                   Is there anything else I can help you?            04:22 AM, 03rd Feb                     User                    Ready my order in advance so I can collect           04:23 AM, 03rd Feb                   Hamza                   We will do our best           04:24 AM, 03rd Feb                     User                    Thanks           04:24 AM, 03rd Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:24 AM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2050518