Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 19:56:20 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello I’m trying to place an order abs it’s not allowing the 21OFF discount code           11:33 PM, 02nd Feb                     User                    Hello           11:33 PM, 02nd Feb                   Bot                   أهلا مرة أخرى!           11:33 PM, 02nd Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            11:34 PM, 02nd Feb                     User                    I’m trying to place an order for shoes which are under the page of the offer with 21OFF however the code isn’t working           11:35 PM, 02nd Feb                     User                    when I add code at checkout it’s not working           11:35 PM, 02nd Feb                     User                    the discount code is not working 21OFF           11:36 PM, 02nd Feb                     User                    Hello           11:36 PM, 02nd Feb                   Hamza                   Could you please share the code so I can assist you further?           11:38 PM, 02nd Feb                     User                    21OFF           11:38 PM, 02nd Feb                     User                    Hello           11:42 PM, 02nd Feb                     User                    Hello           11:45 PM, 02nd Feb                   Hamza                   We would like to inform you that this code is not working on all product only on specific product           11:47 PM, 02nd Feb                     User                    But the shoes show under the page of shoes on offer           11:48 PM, 02nd Feb                     User                    if you click on the link under the offer           11:48 PM, 02nd Feb                     User                    shoes           11:48 PM, 02nd Feb                     User                    it takes you to the shoes that are on offer           11:48 PM, 02nd Feb                     User                    I’m a regular customer           11:50 PM, 02nd Feb                     User                    so why are they under the page on offer           11:50 PM, 02nd Feb                   Hamza                   We sincerely apologize for any inconvenience caused, We will raise the concern to the technical team to update the website as soon as possible           11:54 PM, 02nd Feb                   Hamza                   Is there anything else I can help you?            11:54 PM, 02nd Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:56 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2050284