Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 22:34:39 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I want to cancel my order           02:22 AM, 02st Feb                     User                    Order#9642591045           02:24 AM, 02st Feb                     User                    kindly cancel my whole order           02:24 AM, 02st Feb                     User                    Black sandals you have already canceled           02:25 AM, 02st Feb                     User                    Now I don’t want that yellow sandals           02:25 AM, 02st Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            02:26 AM, 02st Feb                     User                    Sorry order# 9632591045           02:27 AM, 02st Feb                     User                    hi Hamza           02:28 AM, 02st Feb                     User                    can you cancel my order please           02:28 AM, 02st Feb                   Hamza                   This order number 9632591045 is invalid           02:28 AM, 02st Feb                   Hamza                   Please provide us the correct order number           02:29 AM, 02st Feb                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           02:30 AM, 02st Feb                     User                    Max have provided me this order #           02:31 AM, 02st Feb                     User                    they have canceled 1 item from my order           02:31 AM, 02st Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            02:31 AM, 02st Feb                     User                    now I want to cancel whole order           02:31 AM, 02st Feb                   Hamza                   We see that you want us to cancel your order with order number: 9632591045. Unfortunately, we won't be able to cancel your order at the moment as your order is being processed. However, we would request you to not accept the delivery of your order.           02:33 AM, 02st Feb                   Hamza                   Is there anything else I can help you?            02:33 AM, 02st Feb                     User                    No thankyou so much           02:34 AM, 02st Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:34 AM, 02st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2046340