Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 20:33:32 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:24 AM, 02st Feb                   Bot                   Hi again!           12:24 AM, 02st Feb                     User                    need help           12:24 AM, 02st Feb                     User                    in one of the order           12:24 AM, 02st Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            12:25 AM, 02st Feb                   Hamza                   Could you please share your order number so that I can assist you further?           12:25 AM, 02st Feb                     User                    Regarding the order -6263460574           12:25 AM, 02st Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            12:26 AM, 02st Feb                     User                    Okie           12:26 AM, 02st Feb                   Hamza                   We would like to inform you that your order is ready for pick up at the store           12:26 AM, 02st Feb                     User                    I called the max call Center and ask for cancellation long back           12:27 AM, 02st Feb                     User                    till           12:27 AM, 02st Feb                     User                    Till that order is not cancelled           12:27 AM, 02st Feb                     User                    Previously I got reply from agent that it will be auto cancelled by 28 jan 2021 but still that is not canceled and refund is not processed           12:28 AM, 02st Feb                   Hamza                   Your order will be cancelled after 14 working days from the date ot arriving to the store           12:28 AM, 02st Feb                     User                    I think it already completed 14 working days           12:28 AM, 02st Feb                     User                    Pls confirm the date when the order will be cancelled           12:30 AM, 02st Feb                   Hamza                   Could you please confirm which date you got a message mentioned that the order is ready for pick up at the store           12:30 AM, 02st Feb                     User                    12th jan           12:31 AM, 02st Feb                   Hamza                   Please note that friday and saturday are not count as a working days           12:32 AM, 02st Feb                     User                    Okie then will wait for couple of day’s and will connect back if required           12:32 AM, 02st Feb                     User                    thanks           12:32 AM, 02st Feb                   Hamza                   Is there anything else I can help you?            12:32 AM, 02st Feb                     User                    no .. thank you           12:33 AM, 02st Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:33 AM, 02st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2046206