Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 17:54:46 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:43 PM, 01st Feb                     User                    Order number 9631978818           09:44 PM, 01st Feb                     User                    What is the update on my order?           09:45 PM, 01st Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            09:45 PM, 01st Feb                     User                    Order number 9631978818           09:46 PM, 01st Feb                     User                    whats the update?           09:46 PM, 01st Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            09:47 PM, 01st Feb                     User                    Ok           09:47 PM, 01st Feb                     User                    ?           09:49 PM, 01st Feb                   Hamza                   Thanks for waiting           09:49 PM, 01st Feb                   Hamza                   We would like to inform you that your order is ready to pick up AT PICK-UP LOCATION           09:49 PM, 01st Feb                     User                    But I haven’t got any confirmation           09:50 PM, 01st Feb                     User                    normally they send sms and call as well           09:50 PM, 01st Feb                     User                    this time no notification has come           09:50 PM, 01st Feb                     User                    are you sure i can go and collect?           09:50 PM, 01st Feb                   Hamza                   Yes our dear customer you can go and collect your order           09:51 PM, 01st Feb                     User                    Ok           09:51 PM, 01st Feb                     User                    thanks           09:51 PM, 01st Feb                   Hamza                   Is there anything else I can help you?            09:52 PM, 01st Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:54 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2045805