Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 17:26:48 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi i want to know when i will get my delivery? I ordered on 30th dec. my order # is 455           09:16 PM, 01st Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            09:16 PM, 01st Feb                     User                    Opps. My order # is 4532168374           09:16 PM, 01st Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            09:16 PM, 01st Feb                     User                    Ok           09:17 PM, 01st Feb                   Hamza                   We have checked and it appears that the following order number: (4532168374) was placed on (Jan 30, 2021). Please note the delivery time frame is 2-3 business days. The tracking number for your order is: (FC0131210001213) and you can track it here: (https://rb.gy/sy3lci).           09:19 PM, 01st Feb                   Hamza                   Could you please confirm is this your phone number +97477891988           09:19 PM, 01st Feb                     User                    Yes           09:20 PM, 01st Feb                     User                    Yesterday i got this sms           09:20 PM, 01st Feb                     User                    Hi, we missed you! We were unable to deliver your item on 2021-01-31 21:28:08 . We will re-attempt the delivery.           09:20 PM, 01st Feb                   Hamza                   Our courier partner will contact you again on this number (+97477891988) to arrange a time for delivery. The order should be with you soon.           09:21 PM, 01st Feb                     User                    Ok thank u           09:21 PM, 01st Feb                   Hamza                   Is there anything else I can help you?            09:22 PM, 01st Feb                     User                    No           09:22 PM, 01st Feb                   Hamza                   كان من دواعي سروري مساعدتكم.            09:26 PM, 01st Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:26 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2045693