Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 17:52:19 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:47 PM, 30th Jan                   Bot                   Hi again!           09:47 PM, 30th Jan                     User                    Good evening           09:47 PM, 30th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            09:47 PM, 30th Jan                     User                    I’ve placed an order yesterday           09:48 PM, 30th Jan                     User                    I would like to know when I can I come for collection please           09:48 PM, 30th Jan                     User                    Order Id- 8231849250           09:48 PM, 30th Jan                   Hamza                   May I request you to please stay on hold while I retrieve the information.            09:49 PM, 30th Jan                     User                    Sure           09:49 PM, 30th Jan                   Hamza                   We see that you have placed your order on Jan 29, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 3-5 working days. You’ll receive an SMS and an email when your order is ready for collection.           09:50 PM, 30th Jan                   Hamza                   Is there anything else I can help you?            09:51 PM, 30th Jan                     User                    Alright           09:51 PM, 30th Jan                     User                    Thanks!           09:51 PM, 30th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:52 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2037644