Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 17:11:43 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Click and collect option not activated           09:04 PM, 30th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            09:04 PM, 30th Jan                     User                    Hi           09:05 PM, 30th Jan                     User                    Mumtaz here           09:05 PM, 30th Jan                     User                    I was on online shopping           09:05 PM, 30th Jan                     User                    But click and collect not activated           09:05 PM, 30th Jan                   Hamza                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           09:06 PM, 30th Jan                     User                    I did           09:06 PM, 30th Jan                     User                    But no use           09:06 PM, 30th Jan                   Hamza                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1. Screenshot Of The Issue(If Possible) 2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email address 5. Country of access           09:07 PM, 30th Jan                   Hamza                   Please provide us via email address [email-masked]           09:08 PM, 30th Jan                   Hamza                   Is there anything else I can help you?            09:09 PM, 30th Jan                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:11 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2037561