Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jan 2021 19:58:25 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    i have placed an order online. When i try to add shukran account it is not adding. Can you please hel[           11:42 PM, 29th Jan                     User                    hello           11:43 PM, 29th Jan                   Bot                   أهلا مرة أخرى!           11:43 PM, 29th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            11:43 PM, 29th Jan                     User                    Hello Hamza           11:43 PM, 29th Jan                     User                    I have placed an order just now. And tried to add shukran account and it is not accepting. can you help please           11:44 PM, 29th Jan                     User                    shukran card number do you need?           11:44 PM, 29th Jan                   Hamza                   Could you please share your email address so that I can assist you further?           11:46 PM, 29th Jan                     User                    [email-masked]           11:46 PM, 29th Jan                   Hamza                   May I request you to please stay on hold while I retrieve the information.            11:47 PM, 29th Jan                     User                    card is in the name of Jaswant Singh my husband           11:47 PM, 29th Jan                     User                    mobile number is 0501588458           11:47 PM, 29th Jan                     User                    you may not find card in my name. It is in my husband name Jaswant Singh           11:48 PM, 29th Jan                   Hamza                   Your Shukran card has been unblocked, Now we request you to Log in to your account at www.shukranrewards.com. and contact shukran team on 800-748 5726 nd via email [email-masked]           11:53 PM, 29th Jan                     User                    The website is not working           11:53 PM, 29th Jan                   Hamza                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           11:56 PM, 29th Jan                   Hamza                   Is there anything else I can help you?            11:56 PM, 29th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:58 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2034383