Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 23:15:01 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:08 AM, 29th Jan                   Bot                   Hi again!           03:08 AM, 29th Jan                     User                    Why cant I make order online           03:08 AM, 29th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            03:08 AM, 29th Jan                   Hamza                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           03:09 AM, 29th Jan                     User                    When I try to make an order it dosent accept           03:09 AM, 29th Jan                   Hamza                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           03:10 AM, 29th Jan                     User                    I have chosen some items and my bill amount is aed 501 but I cant complete my order as it dosent allow to do home delivery. It forces to click and collect and even that too is not responding           03:10 AM, 29th Jan                   Hamza                   please try reinstalling/'updating the app.           03:11 AM, 29th Jan                   Hamza                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1. Screenshot Of The Issue(If Possible) 2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email address 5. Country of access           03:11 AM, 29th Jan                   Hamza                   Is there anything else I can help you?            03:12 AM, 29th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:14 AM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2032161