Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 19:21:20 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:07 PM, 28th Jan                   Bot                   Hi again!           11:07 PM, 28th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            11:07 PM, 28th Jan                     User                    I had returned the shoes , but still not refunded           11:07 PM, 28th Jan                   Hamza                   Could you please share your order number so that I can assist you further?           11:08 PM, 28th Jan                     User                    9628519131           11:09 PM, 28th Jan                   Hamza                   May I request you to please stay on hold while I retrieve the information.            11:09 PM, 28th Jan                     User                    Ok           11:10 PM, 28th Jan                   Hamza                   Could you please confirm is this your email address?           11:12 PM, 28th Jan                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           11:14 PM, 28th Jan                     User                    [email-masked]           11:14 PM, 28th Jan                   Hamza                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you via email asap to assist you in resolving this concern.           11:17 PM, 28th Jan                     User                    Thank u..           11:18 PM, 28th Jan                   Hamza                   Is there anything else I can help you?            11:18 PM, 28th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:21 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2031866