Subject: Ticket Assigned - Conversation with ally twaha kipingu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 18:51:09 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ally twaha kipingu ally twaha kipingu                    Bot:  Hi again! Bot:  Please enter your name Customer:  ally twaha kipingu Bot:  Hi Ally Twaha Kipingu ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542904787            10:28 PM, 26th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            10:30 PM, 26th Jan                     ally twaha kipingu                    Ok Hamza I purchased same product yesterday and today today so I need to cancell one order I open my account but not open           10:31 PM, 26th Jan                   Hamza                   Could you please share your order number so that I can assist you further?           10:31 PM, 26th Jan                     ally twaha kipingu                    6267827957           10:32 PM, 26th Jan                     ally twaha kipingu                    I need to cancell that order           10:35 PM, 26th Jan                   Hamza                   May I request you to please stay on hold while I retrieve the information.            10:37 PM, 26th Jan                     ally twaha kipingu                    Ok Hamza           10:37 PM, 26th Jan                   Hamza                   Is there anything else I can help you?            10:38 PM, 26th Jan                   Hamza                   Could you please confirm you want to cancel the whole order?           10:39 PM, 26th Jan                     ally twaha kipingu                    Yes Hamza this order number 6267827957 because yesterday I already make order           10:41 PM, 26th Jan                   Hamza                   Thanks for waiting           10:48 PM, 26th Jan                   Hamza                   We have cancelled your order as per your request           10:48 PM, 26th Jan                     ally twaha kipingu                    Ok Hamza           10:48 PM, 26th Jan                   Hamza                   Is there anything else I can help you?            10:48 PM, 26th Jan                     ally twaha kipingu                    No Hamza I don't have anything else           10:49 PM, 26th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:50 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2024376