Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 18:50:13 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264039747 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0560693339            10:30 PM, 26th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            10:30 PM, 26th Jan                     hi                    Hi hamza, i would like to know if my order has returned back to the warehouse or i can still go and collect it from the store           10:31 PM, 26th Jan                   Hamza                   Could you please share your order number so that I can assist you further?           10:32 PM, 26th Jan                     hi                    6264039747           10:32 PM, 26th Jan                   Hamza                   May I request you to please stay on hold while I retrieve the information.            10:33 PM, 26th Jan                     hi                    Ok           10:33 PM, 26th Jan                     hi                    ?           10:39 PM, 26th Jan                   Hamza                   Thanks for waiting           10:44 PM, 26th Jan                   Hamza                   We sincerely apologize for any inconvenience caused,           10:44 PM, 26th Jan                   Hamza                   We would like to inform you that your order is ready for pick up on the store           10:45 PM, 26th Jan                   Hamza                   Is there anything else I can help you?            10:47 PM, 26th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:50 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2024373