Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Feb 2021 22:35:15 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9638323775 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  552959095            02:29 AM, 27th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            02:29 AM, 27th Feb                     hi                    I want to cancel my orders           02:29 AM, 27th Feb                   Hamza                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.           02:31 AM, 27th Feb                   Hamza                   Your order still on payment verifying ,Please wait for 24-48 hours and your order will confirmed or cancelled           02:33 AM, 27th Feb                   Hamza                   Is there anything else I can help you?            02:33 AM, 27th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:35 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2159330